Privacy Policy

Who we are

Wishbone Pet Co. (operated by Furlone Inc., DBA The Wishbone Pet Company) is an independent pet food and supply retailer with two locations in Santa Cruz County, California: 1994 Freedom Blvd, Freedom, CA 95019 and 849 J Almar Ave, Santa Cruz, CA 95060.

This Privacy Policy applies to our website at wishbonepetco.com and describes how we handle any information you provide when visiting or interacting with our site.

Information we collect

Our website is a static informational site. We do not run analytics software, advertising pixels, session recording tools, or live chat services. As a result, we collect very little information automatically.

Information you voluntarily provide: If you contact us through our contact page, email, or phone, you may provide your name, email address, phone number, and message. We use this information only to respond to your inquiry.

Information collected automatically: Our website hosting provider (Netlify) may collect standard server log data such as your IP address, browser type, and pages visited. This is standard hosting infrastructure data and is not used by us for marketing or profiling. Please refer to Netlify's own privacy policy at netlify.com for details on how they handle this data.

Cookies

Our website does not set cookies on your device. We do not use cookies for analytics, advertising, or any other purpose. The only cookies that may be present are those set by your browser or device at the operating system level, which are outside our control.

How we use your information

Any information you provide to us directly (through contact forms, email, or phone) is used solely to:

• Respond to your questions or service requests
• Book grooming or self-wash appointments
• Follow up on product or order inquiries
• Send you information you have specifically requested

We do not use your contact information for unsolicited marketing, and we do not add you to mailing lists without your explicit consent.

Sharing your information

We do not sell, rent, trade, or share your personal information with third parties for marketing or advertising purposes. Period.

We may share information only in the following limited circumstances:

• With service providers who help us operate our business (such as our email provider), who are bound by confidentiality obligations
• When required by law, such as in response to a valid legal process or government request
• To protect the rights, property, or safety of Wishbone Pet Co., our customers, or others

California privacy rights

As a California business, we are committed to complying with applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Invasion of Privacy Act (CIPA).

Because we do not use tracking technologies, session recording, or third-party analytics, we do not engage in the types of data collection that are the primary focus of CIPA litigation. Specifically:

• We do not intercept or record your electronic communications without consent
• We do not use session replay or behavior recording software
• We do not share your browsing activity with advertising networks
• We do not sell personal information as defined under CCPA

California residents have the right to request information about what personal data we hold about them, to request deletion of that data, and to opt out of the sale of personal information. To exercise any of these rights, please contact us directly using the information below.

External links

Our website contains links to external websites including our social media pages (Facebook, Instagram) and partner sites (VIP Petcare, Peace of Mind Dog Rescue). These sites have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any external sites you visit.

Children's privacy

Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of the page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.